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Way of working

We are creating value for our customers by creating value for their customers. We provide market-leading software solutions and service that are necessary to maximize the value our solutions can provide.

Analysis

Methods we use

  • Analysis of current marketing strategy, organisation, processes, IT landscape and partners
  • Consideration of the available resources and setup,
  • Discovery of pain points.

Tools we use. Expertise we have.

  • Insight research, data analysis, customer and employee research
  • Organisational audit, process analysis
  • UX audit, SEO audit
  • Workshops, face2face interviews

Consultancy

Methods we use

  • Creation of an action plan starting from the as-is situation
  • Definition of goals, KPIs, measures
  • Recommendation of changes for the organisation, processes, tools, methods

Tools we use. Expertise we have.

  • Workshops
  • Strategic Proposal, Action Plan Outline
  • Segmentation, Buyer Persona Building
  • Customer Journey Mapping
  • Content Strategy Planning

Software

Methods we use

  • Implementation of the recommended software
  • Configuration, system integration, connectors & interfaces, tailor-made developments
  • Reporting and training

Tools we use. Expertise we have.

  • Best performing software solutions - Adobe Experience Cloud
  • Software solution consultancy
  • Tailored software implementation

Support

Methods we use

  • IT maintenance
  • Business support of daily marketing operations (e.g. design and delivery of campaigns, content management)
  • Training and monitoring

Tools we use. Expertise we have.

  • Regular updates
  • Customer care and service
  • Evaluation sessions

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